Thursday, July 21, 2011

The Noodle Box Launches Gluten-Free Menu

This extremely popular South-East Asian Noodle Bar spells out their commitment to their gluten-free and wheat-free customers on their new GLUTEN-FREE MENU!

"Noodle Box Food is cooked by hand, fresh to order from whole ingredients that are prepared in each restaurants’ kitchen. We take food quality seriously and strive to provide foods that are fresh, flavourful, healthy and balanced. Because we cook in this way, we are able to offer a menu that customers may modify to their own dietary and nutritional needs.

We give you the rundown on what to order, and what changes you need to request. We offer rice noodles as an alternative to wheat noodles, as well as white and brown jasmine rice. You can also add in roasted cashews, extra crushed peanuts, or even a fried free range egg to gussy up your dish!

When you let our staff know that you have dietary preferences or intolerances, our cooks will reset their station with fresh utensils, cloths and clean hands, and pay close attention to the cooking process to ensure your confidence in the integrity of our product. Having said this, we cannot guarantee anything 100%, wok frying can be chaotic and we ask our customers to take responsibility for making informed choices about their diet."

For locations, see http://www.thenoodlebox.net

Testimonials:

"Seriously, The Noodle Box is one of the best little restaurants in the city." --Mike O., Port Moody, BC

"...if you love a good Asian noodle dish, definitely check this place out. But fair warning, you may get addicted"--Cameron M.,Vancouver, BC

I love how you’re now offering reusable chopsticks! Looking forward to trying them out on my next visit.
 Jennifer - Victoria, BC

This place is a fun little joint, very inviting decor and the staff was extremely pleasant and casual. 
Garrett N.,YELP review


Friday, July 8, 2011

Wok Box Wheat Free NOT Gluten Free

Caution: Wok Box Restaurants serve wheat-free NOT gluten free sauces.

TheCeliacScene.com has been receiving suggestions that local Wok Box franchisees are indicating that they can provide gluten-free options. However, in cooperation with proactive members of the Vancouver Chapter of the Canadian Celiac Association and a Wok Box restaurant in their area, TheCeliacScene.com was provided with the following information about Wok Box sauces from their corporate office in May 2011:
“Currently the sauces we produce that are wheat free are Mongolian, Szechuan, Pan Thai, Jungle and Bulgogi. To be wheat free you must have these sauces paired with rice or rice noodles. ...it is merely impossible to say we are (Gluten Free) due to the list of products we use to make the sauces. ...there is no way we can guarantee this (providing gluten free meals) to the customer and or be responsible for someone getting an adverse reaction. "

Unfortunately, TheCeliacScene.com continues to receive information, as recently as June 25, 2011, that Wok Box franchisees are promoting, perhaps unknowingly, their wheat-free dishes as being gluten free.

TheCeliacScene.com put in a call to Ray Ho, Wok Box Marketing Manager on June 30th, 2011 to inform him about the gluten-free claims his franchisees were making. He was made aware of the difference between wheat free and gluten free and of the seriousness of making such claims for customers with celiac disease. I invited him to make a statement in these regards that would capture Wok Box’s concern for his gluten free customers. This was his written reply on July 7th:

“Before we proceed to claim or disclaim gluten in our products, we feel it is necessary to take another closer look at the products (that are currently labelled wheat free) by carefully checking all ingredients to see if there are, in fact, any gluten in them.”

TheCeliacScene.com is concerned that Wok Box would allow a pervasive misconception to persist while they undertake to determine, after the fact, whether the gluten-free claims that their franchisees are making can be empirically corroborated.

Diners adhering to a gluten-free diet may wish to refrain from consuming food that Wok Box franchisees promote as being gluten free while Wok Box deliberates on their ingredients and their commitment to their customers’ safety.
Thank you for your attention.

Monday, July 4, 2011

Celiac-Friendly Quebec!

‎180 celiac-friendly Quebec restaurants have just been posted onwww.theceliacscene.com. Now those new to the diet or new to Quebec can begin to unravel the mystery of Canada's most romantic province!

Additional restaurant suggestions are already pouring in from visitors to these maps so watch for the Quebec restaurant scene to explode!

Maps to celiac-friendly establishments in British Columbia, Edmonton, Saskatchewan, Manitoba, Nova Scotia and Newfoundland have been updated and ready for you to explore.

If your plans include heading down the open road this summer, please check http://bit.ly/GFFastFood for links to over 100 fast food franchises across North America, their locations, GF menus, allergen guides or information on how they accommodate celiac diners.

The Celiac Scene is committed to providing reputable information about where the gluten free can dine no matter where they are in Canada!

Wishing you safe travels and delicious dining this summer!

Ellen Bayens
The Celiac Scene
www.theceliacscene.com
ph 250-727-6275
Fx 250-727-1574
http://twitter.com/theceliacscene
http://www.facebook.com/ The Celiac Scene
http://theceliacscene.blogspot.com/
http://bit.ly/KelownaConference2012